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Nanox to ramp up US presence via SwissrayUS service partnership

by Gus Iversen, Editor in Chief | July 24, 2024
X-Ray
Nanox.ARC
X-ray solution provider SwissrayUS has announced a strategic partnership with Nanox Imaging aimed at boosting Nanox.ARC system sales, installation, maintenance, and emergency response services in the U.S.

As part of Nanox's U.S. service strategy, the New Jersey-based imaging company will integrate Nanox.ARC systems into its software platform for performance tracking and service trending, as well as manage customer service and maintenance.

Nano-X received FDA clearance for its single-source digital X-ray technology in April 2021 and for its multisource iteration in May 2023.

The company says its use of a cold-cathode power source reduces the cost of its scanner and could potentially increase access to imaging for two-thirds of the world where it is lacking, as well as decrease waiting times and help detect serious or chronic illnesses more in early stages.

The partnership with SwissrayUS promises faster service response times, access to factory-trained digital X-ray service engineers, and expert site planning to optimize system placement and reduce technologist fatigue. Additionally, the collaboration will introduce healthcare providers to Nanox’s technology and provide comprehensive clinical applications training to end users.

"By leveraging our extensive experience and resources, we are committed to providing unparalleled support to Nanox and enhancing the service experience for healthcare providers across the United States," said Ed Pol, CEO of SwissrayUS. "Our goal is to ensure that Nanox’s innovative imaging technology makes a substantial impact on patient care."

Claims from Nanox that its scanners are more affordable than others have come under scrutiny in the last few years, with reports accusing it of failing to produce any evidence comparing Nanox.ARC to conventional CT and X-ray systems and fabricating distribution agreements with fake customers.

Those allegations have made it the subject of class action lawsuits, including one last fall filed by the SEC over allegations that the company lied to investors about how much it would cost to mass-produce Nanox.ARC scanners. Nano-X and its founder Ran Poliakine settled those allegations the same day the suit was filed with a payment of $1.1 million.

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